Approved Contributors control their own work and post freely to our site. COVID-19 (Coronavirus) ticket refund update Read our latest COVID-19 refund policy to find out how you can claim for refunds on train tickets. Find out more about the benefits here and how to get in touch. Get refund if-weekly season ticket has 3 or more days validity remaining-monthly season ticket has 7 or more days validity remaining-annual season ticket has 2 or more months validity remaining; There is a £10 admin fee; Online. In order to cancel your ticket, click here to find out exactly what to do. Rail Travel Vouchers and eVouchers If you have an unused Rail Travel Voucher or a GWR eVoucher with an expiry date between 17 March 2020 and 16 September 2020 we have extended the expiry date and are able to accept these for a maximum of 6 months after the original expiry date. Follow my adventures through my Instagram. We can cancel the ticket to free up the seats or in case you need any proof for your insurance company. 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So it is up to us to process the cancellation and refund you. Customers with annual season tickets should only submit a refund request if there are more than 12 weeks remaining on the season ticket. Planning your journey. So when you make a purchase we sometimes make a small commission, at no extra cost to you. You should also be able to get a partial refund on any part-used return tickets, again with no fee. Faye Brown Wednesday 29 Apr 2020 4:32 pm. Travel in mainland Europe; Travel in UK; Optional extras. In line with government advice, please do not visit a station for your refund, simply check if you qualify for a refund and complete the application form. How to claim a refund, or replace your Oyster card or season ticket. Travel in mainland Europe; Travel in UK; Train times, delays and disruptions. How to return your tickets We can't process your refund unless we receive the printed tickets. This field is for validation purposes and should be left unchanged. STEP 3: Click the “Refundable” icon and confirm it. Your email address will not be published. Copyright © Trainline.com Limited and its affiliated companies. Two Monkeys Travel Group takes its own responsibilities very seriously, so if you feel that any part of this work is abusive in any way, please send us an email so that we can investigate - firstname.lastname@example.org. 1 If you have a booking but do not have a Trainline Europe account, visit the confirmation page of your booking (via the link provided in your confirmation email). UK Season tickets. Due to the discounted nature of Season Tickets, they have no refund value after 10 months and 13 days. Before you can buy an actual Season Ticket, you’ll need to make sure you have a Photocard to use as a piece of ID. If you have purchased your tickets on or before 24th November for travel between the 23rd and 27th December (inclusive), please see our refunds process here. Alternatively, you can change your ticket to travel at a later date, free of charge. If you are eligible, this can be processed either on our website in "My bookings" or within our App under "My Tickets". Please be updated by Eurostar’s revised timetables. If you need train tickets in the United Kingdom or the EU, you can buy it online at Trainline. Heads up! DISCLOSURE: Please note that some of the links above are affiliate links. Please see our full disclaimer page for more information. Exceptional refund form. Please check their schedules in this link. Ticket holders should contact their retailer for details. No problem! If you have a digital … According to the Rail Delivery Group, season tickets can be refunded, depending on how long is left unused on them. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. Refunds in cash for regional trains and medium/long-distance trains refunds are in vouchers.